Drives affected: Media Center, Dual-option Backup, Dual-option USB, Essential USB, USB, Combo, My Book (all USB).
It is possible to use a standard USB 1.1 cable with WD USB 2.0 drives.
However, the USB 2.0 cables have been through testing to verify that they meet faster data rate requirements. It is recommended that you use the cable that is provided with the drive.
Problem:
After resuming from standby, Windows XP does not recognize a USB drive. In Device Manager, you may see an exclamation point in a yellow circle, with a status of Code 42 (duplicate device).
Cause #1:
This problem may occur on a computer that has multiple USB ports and the USB connection to the drive was changed while the computer was in standby mode as in the example below:
A drive is disconnected with the system in standby mode. Later, the drive…
Why doesn’t Windows XP detect my new USB drive? There are no other USB devices installed in my system.
Problem:
A new USB drive is connected to a system that does not have any other USB devices. Windows XP may not detect the new drive.
Cause:
This problem may occur because when no device is connected to a USB port, the USB driver sets the OHCI controller to suspend. When the OHCI controller is in a suspend state, it may not detect the addition…
